The Providers Guide To EBT In Puerto Rico

Keeping track of all the EBT information out there can be overwhelming. So, we’ve broken down all the basics in one handy guide.

If you have a question that we haven’t answered here, let us know.

How can I check my EBT balance online?

Download the Providers app to check your balance instantly. And while you’re there, explore opportunities to save and earn money.

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My benefits were stolen off my EBT card. What can I do?

Call the Puerto Rico EBT hotline number at 1-877-467-4832. Your state may require you to change your PIN, report your card stolen, and/or request a new card.

If your benefits were electronically stolen in or after October 2022 (e.g., through skimming or phishing), you may be eligible to apply for reimbursement. Call the number above to ask about your state's process.

This page was written based on official government sources, and has been edited for simplicity.

We work hard to ensure this information is accurate, helpful, and up-to-date. We welcome any corrections or feedback here.